To our family of patients,
All of us at NYC Smile Design have been empathetically watching the events as they have evolved over the past month in regards to the coronavirus.
Standard universal precautions help protect every patient and NYC Smile Design team members from the many infectious diseases that we are potentially exposed to on a daily basis. After every patient interaction, every countertop, chair, etc. are wiped down with a powerful medical grade disinfectant, and every instrument is sterilized under severe heat and pressure. This occurs EVERY time you sit in the patient chair. We will be raising the standard beyond our typical protocol during this time period. We will be utilizing a higher standard of care in our non-clinical areas/interactions as well.
However, due to the new guidelines for COVID-19, and in consideration of our staff, their families and yours, we are temporarily suspending all scheduled elective treatment for our patients. At this time, our office remains open for your dental needs and emergencies as they may arise. We will be listening to the recommendations of local and state health authorities, and we will advise you of any changes to the suspended schedule. We will re-open as soon as possible.
We remain committed to serving you during this time and will continue to be available to you. Please call the office phone for all your scheduling needs. If you need to discuss any emergencies and dental/medical concerns Dr. Mello and Dr. Tabib are available as always to speak with you and can be reached by calling the office at 212-452-3344 and following the prompt.
We are honored to be a health care partner with each of you, and care about each of you! Stay well! Our thoughts are with all of you through these trying times. We look forward to seeing you soon.
Dr. Mello and Dr. Tabib
Stephanie,Lynda and Ellie